I had my redo band with Shaw Somers. From what I can remember, you pay for a consultation but they take that off the price of an op if you have it. I have been really happy with the op and service since. It is easy to contact someone if you get a problem. It's easy to get fills and you don't have to bargain with dieticians to get a fill when you need one.
To be honest, when I knew I needed to be seen when I had trouble with my first op, I didn't research and look around. I went straight to Shaw Somers when I heard he had helped Anne Diamond. I may have been daft but I have never regreted my decision as they are all terrific.