Finally complained....

[Fuffs]

..... And I am shaking with upset, nerves and anger!!

I was told yesterday that my op would probably be June. This was speaking to the bariatrics coordinator. I was upset, but figured I kinda have to just accept it.

Well, at support group tonight I discovered that people behind me have their date already. The lovely lady I was speaking to saw her surgeon over a month after me and has her op date for Feb. The day she got her funding, they phoned her and offered one of their extra dates. I am so happy for her, but fuming for myself.

My funding was agreed 21st December, so by rights I should have been offered one of these extra dates!!!

So I took advice off patients and people who have worked for the NHS at the group and complained to PALS at the hospital. I have written a long email that states the terrible journey the hospital have put me through, tells them I have emails to prove it all, tells them I know others behind me are having their op before me and tells them the impact this is having on me.

I also told them I want this resolved ASAP, or I am going to take this further.

I told them if they want all the emails, they can have them.

I have never complained to them before. But this was the straw that broke the camels back!

I even sent them a link to their own 18 week pathway to bariatric surgery:
http://www.weightmanagementservices.co.uk/?page_id=75

I really hope that finally they listen to me. They can't keep overlooking me

Sorry to come out of my diary and rant lol

Xxx

 

[flowerofshona]

I don't blame you one bit hun, sometimes you have to stand up and shout IM HERE !!!!!!

 

[Caren]

thats fantastic fuffs!!! im really pleased you did this i really hope this works for you and you get the results you deserve xxx

 

[MissyMustDoIt]

id have done EXACTLY the same....YES we have to be patient....but if they have overlooked you then thats a different thing!!!!!

 

[Ruthiep]

Good for you Fuffs; I'm the most impatient person on the planet, so I wouldn't have stood by and let others take my place!

 

[newcy]

Good for you hun!

I understand that each pct is different but it's really unfair when there are such inconsistencies within the same pct... Hope you get it resolved asap x

 

[Miss Tickle]

Good luck Fuffs xx

 

[vickylou]

Good for u, u go girl!!!!

 

[Fuffs]

Thank you so much everyone. Just your words of encouragement have helped stop my shaking. I HATE having to complain. I appreciate being given this opportunity and was prepared to be patient if I had to be. But like has been said, the being looked over or 'bypassed' (bum bum) is the last thing I can take now. They have even switched my surgeon and didnt tell me until I called them yesterday. Just completely had enough! X

 

[jenny17]

Good on you! I would have have done exactly the same I really hope you get a date soon. xx

 

[Miss DeeDee]

Good for you

 

[Minoots]

It was good to see at the meeting this evening. Sorry you are having a tough time but I am sure that you will get some results from your emails. I will be holding thumbs for you.

Nice to see all the other members there as well this evening

 

[Laura b]

Was lovely to meet u tonight Hun hope u get some results from ur complaint and u get a date real soon xx

 

[anna2131]

..... And I am shaking with upset, nerves and anger!!

I was told yesterday that my op would probably be June. This was speaking to the bariatrics coordinator. I was upset, but figured I kinda have to just accept it.

Well, at support group tonight I discovered that people behind me have their date already. The lovely lady I was speaking to saw her surgeon over a month after me and has her op date for Feb. The day she got her funding, they phoned her and offered one of their extra dates. I am so happy for her, but fuming for myself.

My funding was agreed 21st December, so by rights I should have been offered one of these extra dates!!!

So I took advice off patients and people who have worked for the NHS at the group and complained to PALS at the hospital. I have written a long email that states the terrible journey the hospital have put me through, tells them I have emails to prove it all, tells them I know others behind me are having their op before me and tells them the impact this is having on me.

I also told them I want this resolved ASAP, or I am going to take this further.

I told them if they want all the emails, they can have them.

I have never complained to them before. But this was the straw that broke the camels back!

I even sent them a link to their own 18 week pathway to bariatric surgery:
Pathways to Surgery (18 Week)- Specialist Weight Management Services

I really hope that finally they listen to me. They can't keep overlooking me

Sorry to come out of my diary and rant lol

Xxx

Good for you Hun fingers crossed it kicks them into action for you x x x

 

[FuturePerfect]

Go girl, go! They won't know what's hit 'em...

 

[Sharonimo]

I was told yesterday that my op would probably be June. This was speaking to the bariatrics coordinator. I was upset, but figured I kinda have to just accept it.

Well, at support group tonight I discovered that people behind me have their date already.

I have never complained to them before. But this was the straw that broke the camels back!

Hi Fuffs,

I totally agree and wish you all the best with your complaint. Like all of us, I am content to wait if told "the waiting list is 12 months" then I will suck it up and wait 12 months ... if told "the list at the moment is 18 months" then likewise ....

But when you find that other people who should be behind you in the queue (or at least on the same timescale) have been given op dates before you, that must be totally maddening !!!

Really hope they sit up and take notice of your complaint now!

Best wishes.

 

[witchingmoon]

My hubby bugged my hospital which ment I got my op sooner. We meet a guy who was funded in January and I June he still waiting for his op. So calling every 5 mins seems to get things moving faster. It shouldn't but it seems to.
Good luck Hun hope they sort it soon
x

 

[loubyl00]

Oh Fuffs,
Hope you are feeling calmer now. You have done the right thing. It's so unfair at the best of times, but your situation right now must be so frustrating and hard.

Keep your eye on the goal and do whatever it takes.

Big Hugs

 

[Tray3004]

Good on u girl hope they take notice n give u ur date ASAP xx good luck xx

Sent from my iPhone using WLSurgery

 

[mariew]

Good luck lovie, I hope this has the desired effect. I am keeping everything crossed for you until you hear xxx