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First Band Fill..???
- Thread starter lclucy89
- Start date
Kazziehill
New Member
Hi Lucy, just wanted to send you a little message to say sorry you are going through all of this. I cant help in anyway as I'm having a gastric bypass but just wanted you to know I'm thinking of you luv kaz x
lclucy89 said:I really can't decide what to do now, I haven't the money to go elsewhere!
I've had enough, wish I'd never got it done now
Lucy
You must be firm with them and tell them you need a fill !!
I've just had my 1st fill today 5 weeks out and I'm due another on the 24th august
I know were your coming from with the eating out of control because the last week I've eaten everything in site and put on 2lb I was feeling Excatly same as you (waste of money ) but I'm relieved to say I can already feel a different and feel more positive
You need to demand a fill !!
Cheeky gits taking your money N not wanting to live upto aftercare
I can't fault the aftercare so far with the hospital group!
xxx
Sent from my iPhone using WLSurgery
Yes I did! Why? Did you go there?
I emailed them today trying to persist. This is the reply I got..
Dear Lucy
We kindly refer you back to the other emails sent, which answers yours in full.
*
If you wish to increase the risk of band slippage, irritation and other issues, like others who run at a post-op issues rate of 8-12% then sure, refills can be done I suppose, whereas Martins teams runs at <0.5%, which I think speaks volumes on its own?, therefore, just because someone else does it, does not always make it correct?
*
Also you have unlimited refills, not just say 2 in 1 year, so no rush to get the 2 refills others have free within the first year (as per other companies), nor charge if you return, say 150 GBP per time, so no financial incentives say YES, of course you can.
*
We have also detailed this within the emails dated: 18th July 2011,
Plus to send a diary, which you stated “I will start a diary from today.”
I assume you have sent that directly to your clinic/surgeon, as per the other emails of the 18th July, we have transferred your care back to the clinic, as explained in that email, due to medical and legal issues of being unable to continue direct help, as we do not have all your notes, nor correspondences you have made directly with them.
*
Please re-contact your contact you are already corresponding with at the clinic, as they are there to help, and have all your notes, which we no longer have.
*
Kind regards
*
*
Post-Op Support
Dear Lucy
We kindly refer you back to the other emails sent, which answers yours in full.
*
If you wish to increase the risk of band slippage, irritation and other issues, like others who run at a post-op issues rate of 8-12% then sure, refills can be done I suppose, whereas Martins teams runs at <0.5%, which I think speaks volumes on its own?, therefore, just because someone else does it, does not always make it correct?
*
Also you have unlimited refills, not just say 2 in 1 year, so no rush to get the 2 refills others have free within the first year (as per other companies), nor charge if you return, say 150 GBP per time, so no financial incentives say YES, of course you can.
*
We have also detailed this within the emails dated: 18th July 2011,
Plus to send a diary, which you stated “I will start a diary from today.”
I assume you have sent that directly to your clinic/surgeon, as per the other emails of the 18th July, we have transferred your care back to the clinic, as explained in that email, due to medical and legal issues of being unable to continue direct help, as we do not have all your notes, nor correspondences you have made directly with them.
*
Please re-contact your contact you are already corresponding with at the clinic, as they are there to help, and have all your notes, which we no longer have.
*
Kind regards
*
*
Post-Op Support
voodoo
New Member
I want to swear on your behalf. I think it might be worth sending another email or calling directly saying you paid, you want a fill or else...well something like that. It really is W*nk that they are treating you like this. Hang in there and try not to let it cause stress eating.
xxxxxx sharon
xxxxxx sharon
Miss hungry
7 stone lighter!
It beggars belief, I really feel for you.
xxx
tranquil_butterfly
Well-Known Member
I would be asking for my money back. Have you contacted your local trading standards office? They network with other offices all over the country and may have received further complaints about your provider. They may be able to assist you.
tranquil x
tranquil x
The Chopster
Member
What a sarcastic reply! You are still a paying customer.
How would I go about this??
I am useless!! I dont know how to handle this situation. I have given up to be honest, stopped weighing myself because I know there is no change
tranquil_butterfly
Well-Known Member
How would I go about this??
I am useless!! I dont know how to handle this situation. I have given up to be honest, stopped weighing myself because I know there is no change
Contact you local council office and they should be able to give you the number for trading standards. Alternatively you could try the Citizens Advice Bureau. You have a contract with this company for them to provide a service and they are not fulfilling there side of the deal or at least they are attempting to wiggle out of doing what they are supposed to do. Do not get despondent - you need to fight this.
tranquil x
debbiedimple
New Member
o i know the feeling...hav my band done through the nosc and now they have the money they don't seem interest in supporting me x
debbiedimple
New Member
Lucy plz don't...get on the phone n keep pestering them!!!u paid the money n deserve the service u paid for.my company gave me my first fill within six wks bt i was told it can b done from four wks onwards x
Mio
New Member
Don't give up hon - just read all this and am as shocked and appalled as everyone else! Wish I could offer some help :-(
DEfinitely recommend talking to someone aat your local CAB - make an appointment, being along all the paperwork they gave you and print out all the emails you've had. Sometimes it really helps just to sit down and go through things with someone else.
Wishing you all the bext xxx
DEfinitely recommend talking to someone aat your local CAB - make an appointment, being along all the paperwork they gave you and print out all the emails you've had. Sometimes it really helps just to sit down and go through things with someone else.
Wishing you all the bext xxx
flutterby1966
Well-Known Member
Lucy, I really appreciate how frustrated and disappointed you must be feeling ... but please try not to let the situation get you down. Try to stay positive - until this mess is sorted out.
You can loose weight until the band fill. The band only does 30% of the work, the rest is down to you. I have no restriction at the moment but am still loosing weight by restricting what I am consuming to between 1000 and 1200 calories per day and making sure I am eating plenty of protein (weight loss slowed down when I did't eat enough). I daren't push myself by eating till I feel really full as I am sure I would overeat if I did.
You made the investment, stick with it, it will be worth it in the long run xx
You can loose weight until the band fill. The band only does 30% of the work, the rest is down to you. I have no restriction at the moment but am still loosing weight by restricting what I am consuming to between 1000 and 1200 calories per day and making sure I am eating plenty of protein (weight loss slowed down when I did't eat enough). I daren't push myself by eating till I feel really full as I am sure I would overeat if I did.
You made the investment, stick with it, it will be worth it in the long run xx
flutterby1966
Well-Known Member
sorry for some reason it took ages for this message to upload and I have since heard your good news - roll on September
