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private patients
- Thread starter mandyl
- Start date
gaelic girl
Loving Being a Loser
Sorry Mandy can't help as i'm north of the border and don't know the lady in question but i'm sure someone will come along soon x
Spikeyjaycee
New Member
I think it's probably crossed most people's minds that the 'paying people' (no malice intended to those who have gone private!) get a diferent service to those of us on NHS. Would be good to know the definitive answer!
Karlos
New Member
Its difficult for me to say here because although my procedure was paid for by the NHS, the operation was carried out in a private hospital.
The pre op dealings with the MRI were brilliant, I could not fault the level of care or dignity that I was treated with. I was treated like a real person, no one made judgements about me only how to help me. Waiting times were ok on the days I attended the various meetings and clinical assessments, and everyone was polite.
My treatment in the Alexander was exactly that you which you would expect if you were paying cash, and why should it not be the NHS pay with cash too you know
The staff were great, my treatment was great, my surgeon was the best in the UK.
Aftercare is a bit patchy, but seeing as the MRI has lost the contract for WLS resulting in the team being split up, well I can live with that I guess.
I think where attitude issues arise, I think the patients attitude has a lot to do with it. If we are bolshy the people we are dealing with will mirror our attitude. If we act like second class citizens because we are getting it free, that's how we will be treated. If we act confidently and politely that's how we will be treated.
Obviously "paying customers" can take their business anywhere so there is always going to be a financial incentive for the provider to supply a great level of service
The pre op dealings with the MRI were brilliant, I could not fault the level of care or dignity that I was treated with. I was treated like a real person, no one made judgements about me only how to help me. Waiting times were ok on the days I attended the various meetings and clinical assessments, and everyone was polite.
My treatment in the Alexander was exactly that you which you would expect if you were paying cash, and why should it not be the NHS pay with cash too you know
The staff were great, my treatment was great, my surgeon was the best in the UK.
Aftercare is a bit patchy, but seeing as the MRI has lost the contract for WLS resulting in the team being split up, well I can live with that I guess.
I think where attitude issues arise, I think the patients attitude has a lot to do with it. If we are bolshy the people we are dealing with will mirror our attitude. If we act like second class citizens because we are getting it free, that's how we will be treated. If we act confidently and politely that's how we will be treated.
Obviously "paying customers" can take their business anywhere so there is always going to be a financial incentive for the provider to supply a great level of service
Karlos
New Member
My comments were not aimed at you honey, I must apologise as I haven't read all your posts, and I'm not aware of your personal circumstances, I was generalising.
fairyringuk
free your spirit
Sadly there will always be a divide, but I can honestly say that as a nurse and manager I never treated private or nhs pts any differently I think if you treat everyone with respect and dignity then that goes a long way to making a hospital stay less stressful, and pts. will remember that whatever umbrella they went in under.
I think Karlos has a valid point about mirroring behaviour and I have always believed in treating others as you wish to be treated yourself, even those who are rude and ungrateful. However I always smile and stay calm, it is hard for someone to be rude to you is you are calm and smiling.
Good luck all and Mandy dont let that experience get you down just rise above it ..................you know you are more worthwhile than that
Jay xx
I think Karlos has a valid point about mirroring behaviour and I have always believed in treating others as you wish to be treated yourself, even those who are rude and ungrateful. However I always smile and stay calm, it is hard for someone to be rude to you is you are calm and smiling.
Good luck all and Mandy dont let that experience get you down just rise above it ..................you know you are more worthwhile than that
Jay xx
Emma Louise
New Member
I completely agree with Karlos here.
Big an Bouncy
New Member
Mandy try going into all situations were you feel stressed with the thought in your mind that they,be it doctor,gp receptionist,whatever,are no better than you .We are all created equal,all have problems and weaknesses,failings and strengths.Look em in the eye,imagine them in a leopard print thong and you WILL feel better.You are not a pathetic wimp,you just havent found your confidence yet.Self image is a very powerful thing and we all know how being over weight affects that.Chin up girl we are all in the same boat,going on the same journey,some are already there and look how their lives have changed!The girls are all glamour pusses and the guys have reverted to their youth!!!Mixman racing round Morries and Karlos in a thong!Love you all,wish I could of gone to the Salford meet.Maz x
gaelic girl
Loving Being a Loser
Karlos another tenner you owe me cause i'm agreeing again lol. seriously though no offence taken Mandy and Julie i agree as you know i had mine done privately and money def talks i chose my date, my surgeon and determined the timescales. I couldn't tell you if Spire Manchester have nhs patients for wls but if they did i did'nt see any difference in the way patients were treated thank goodness. I would have had a problem to be honest if i was everyone deserves to be treated with respect and dignity and i was just fortunate to have the money to pay for my surgery. Mandy secret with these people is never to lower yourself to their level stay calm smile sweetly and don't take their bait ( spoken like a true social worker lol) and trust me it so annoys them lol. Keep smiling xx
Hi Mandy
I had my op privately at St Richards and other than I had a private room received no different treatment at that time than the 4 NHS ladies who were there at the same time. I mainly dealt with Mr Somers direct or with his secretary in London but what contact I did have with Christine was OK, she wouldn't have had a chance if it wasn't. I attended the same pre-op clinics as some NHS ladies but owing to distance I prefer to have my aftercare in London otherwise I would have done the same for aftercare.
M
I had my op privately at St Richards and other than I had a private room received no different treatment at that time than the 4 NHS ladies who were there at the same time. I mainly dealt with Mr Somers direct or with his secretary in London but what contact I did have with Christine was OK, she wouldn't have had a chance if it wasn't. I attended the same pre-op clinics as some NHS ladies but owing to distance I prefer to have my aftercare in London otherwise I would have done the same for aftercare.
M
mandyl
New Member
thanks everyone your truly lovely.
hubby told me i didnt need anyone but him and then out of the blue after 15yrs he left. everyone told me i was fat and useless. one thing ill cling onto though,when i had my initial app mr slater said ill get you back on that horse. ill never forget that. big hugs everyone of you. xxx
hubby told me i didnt need anyone but him and then out of the blue after 15yrs he left. everyone told me i was fat and useless. one thing ill cling onto though,when i had my initial app mr slater said ill get you back on that horse. ill never forget that. big hugs everyone of you. xxx
Red 42
novice bypasser
:hug99:Mandy it appears to me that your confidence is at rock bottom...please don't take it to heart what this receptionist has said to you, she's probably getting it in the neck umpteen times a day and you've unfortunately got the backlash (no excuse for her rudeness though) :sigh:
I paid for my band at a private hospital and althought I could choose when and what to have done, the aftercare has been cr*p !
hopefully when your time comes, you'll get all the care you want and need.
take care xx
I paid for my band at a private hospital and althought I could choose when and what to have done, the aftercare has been cr*p !
hopefully when your time comes, you'll get all the care you want and need.
take care xx
Oh im not saying you have im just generalising, if customers are obnoxious with me I tend to be that way back, if they are polite and well mannered I will be the same with them and try and do everything to help them
Big an Bouncy
New Member
Mandy I can see your husband may of isolated you by saying you didnt need anyone but him,some people do that cos they have either low self esteem themselves or they have a controlling personality.You must of hit rock bottom when he left but dont let him prove he was right by letting him still control you now.You have the rest of your life to do the best you can for YOU and no one else!
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