Spikeyjaycee
New Member
Hi guys. I'm sorry if this sounds like a broken record but I'm having another moan about St Richards.
You may recall I spoke to my GP last month and he tried to get some information as to the delay and he got nowhere so he wrote and faxed the letter to Mr Slater?
Well today I received a copy of the response:
Dear Dr ......
Thank you for your letter of 10 September 2009. I am sorry that Julie has had to wait so long for her surgery. At the end of last year and the beginning of this year, we were so overwhelmed by referrals that we had no choice to close for new referrals. We are now working our way through the backlog and hopefully will get to Julie soon. Looking through data, the decision to treat date for Julie was 15 September 2009, which means we have to complete her surgery by March 2010. We are currently able to meet a 26 week target, but not the new 18 week target.
I look forward to completing Julie's surgery in due course. Once again I am sorry for the delay in treating her but the number of referrals was beyond our control.
Yours sincerely....etc
Now how have they come to the conclusion my decison to treat date was 15 Sept 2009 when I saw the consultant on 30 April 2009 and the funding was approved in August 2008?
Also the bit about the end of last year and beginning of this year closing for new referrals - I was already in the system at that point wasn't I????
I'm sorry if I sound like a broken record keep going on about this but I really feel I've been treated badly by the administration. Whether the letter I wrote to Mr Slater the other day will have any effect as I have given clear evidence of others having considerably shorter waiting time, I don't know.
Am I the only one this has happened to? Has anyone else had such a long wait from initial referral to actual operation?
Thanks for listening . I'm off for a bar of Galaxy now!!
You may recall I spoke to my GP last month and he tried to get some information as to the delay and he got nowhere so he wrote and faxed the letter to Mr Slater?
Well today I received a copy of the response:
Dear Dr ......
Thank you for your letter of 10 September 2009. I am sorry that Julie has had to wait so long for her surgery. At the end of last year and the beginning of this year, we were so overwhelmed by referrals that we had no choice to close for new referrals. We are now working our way through the backlog and hopefully will get to Julie soon. Looking through data, the decision to treat date for Julie was 15 September 2009, which means we have to complete her surgery by March 2010. We are currently able to meet a 26 week target, but not the new 18 week target.
I look forward to completing Julie's surgery in due course. Once again I am sorry for the delay in treating her but the number of referrals was beyond our control.
Yours sincerely....etc
Now how have they come to the conclusion my decison to treat date was 15 Sept 2009 when I saw the consultant on 30 April 2009 and the funding was approved in August 2008?
Also the bit about the end of last year and beginning of this year closing for new referrals - I was already in the system at that point wasn't I????
I'm sorry if I sound like a broken record keep going on about this but I really feel I've been treated badly by the administration. Whether the letter I wrote to Mr Slater the other day will have any effect as I have given clear evidence of others having considerably shorter waiting time, I don't know.
Am I the only one this has happened to? Has anyone else had such a long wait from initial referral to actual operation?
Thanks for listening . I'm off for a bar of Galaxy now!!